Privacy

What we collect

We never see or store your card number. Payments are handled by our payment processor.

• What you give us: your name, email, phone number and address when you ask for a quote, book a design call, reserve a sauna or place a shop order
• Your design: the model and options you chose, and anything you tell us about your site
• What the site records: the pages you visit and basic information about your device

How we use it

We use your information to answer you, design and build your sauna, deliver it, ship your shop order and look after it afterward. We do not sell your information.

Who we share it with

Only the companies that help us do the work, and only what each one needs:

• Our payment processor, to take your payment
• Our email, calendar and website providers, to run this site and reach you
• Manufacturers and freight carriers, who need your name and address to ship a shop order
• An electrician or landscaper, only when you ask us to coordinate with one

Text messages

If you give us a mobile number, we may text you about your quote, design call, build or delivery. Message and data rates may apply. Reply STOP at any time to stop. We do not share mobile numbers or text message consent with anyone for their own marketing.

Photos and reviews

We ask before we publish a photo of your sauna or use your name.

Your choices

Ask us to show you, correct or delete the information we hold about you, and we will. Email build@urbansaunamn.com or call (612) 440-8964.